May 20, 2025
Building Software That Matters: Firestory in Action with FRNSW, FCNSW & RFS
Our flagship products, Firestory, is an All Hazards Intelligence Platform designed to deliver real-time insights, predictive capabilities, and smarter decision-making across every phase of the intelligence cycle.
Read more
Building Software That Matters: Firestory in Action with FRNSW, FCNSW & RFS
Our flagship products, Firestory, is an All Hazards Intelligence Platform designed to deliver real-time insights, predictive capabilities, and smarter decision-making across every phase of the intelligence cycle.
Through the Natural Hazards Technology Program, we’ve had the opportunity to extend the platform’s capabilities in exciting new ways — working closely with Fire and Rescue NSW (FRNSW), Forestry Corporation NSW (FCNSW), and NSW RFS on high-impact digital solutions that support real-world emergency operations.
This work has been made possible with funding support from the NSW Office of the Chief Scientist and Engineer (OCSE), as part of the Natural Hazards Technology Program — an initiative designed to accelerate innovation and commercialisation by partnering emergency services with cutting-edge small businesses. We were honoured to present these developments at the Natural Hazards Technology Program Commercialisation Showcase on 30 April 2025, alongside other impressive innovators in the space.
ADAPT for FRNSW
ADAPT for FRNSW: Supporting a Proactive Response Model
At FRNSW, Firestory is being customised into a new platform called ADAPT (All Hazards Dynamic Awareness & Predictive Tracking), aligned with the agency’s mission: “Be prepared for anything.”
The goal is to move from reactive to proactive operations. Under the program, we built a Predicted Demand Dashboard for the 000 call centre in ADAPT, which provides visibility into when, where, and why surges are expected — integrating severe weather warnings and data-driven insights to support better resourcing and preparedness.
We used historical FRNSW call centre and weather data to identify factors that drive call spikes, and added dynamic storm tracking to help decision-makers visualise the likely impacts of unfolding events.
This foundation sets the stage for future enhancements such as machine learning — but even now, it’s already changing the way FRNSW prepares and responds.
Rapid Suppression Modelling for FCNSW: Smarter Heavy Plant Operations
In partnership with FCNSW, we developed Australia’s first automated rapid suppression modelling capability using Phoenix, embedded in Firestory.
FCNSW is a specialist in heavy plant operations, and their goal was to optimise how machinery could be used in dry firefighting conditions. Our new feature allows users to:
Draw potential containment lines and fuel removal areas on a map
Compare unmitigated and mitigated fire spread scenarios
Determine the most appropriate plant equipment for the terrain and task
This provides teams with clearer strategy options, more consistent decision-making, and greater confidence in choosing the right tools and techniques on the ground.
NSW Rural Fire Service
NSW Rural Fire Service: Digitising Critical Incident Management
Our project with RFS focused on reimagining how critical events — like Section 44 incidents — are managed, by shifting away from paper-based workflows and disconnected systems.
In this discovery phase, we protyped a digital-first capability within Athena, including:
Digital creation of Areas of Operation
Automated rule enforcement
Integrated task assignment from the Operations Module
This foundational work supports faster, more consistent, and better-governed responses — setting the stage for future digitisation of complex, high-pressure events.
Port Macquarie with FCNSW
Designed With the Field, Not Just the Desk
One of the most valuable parts of the program was the chance to connect with people and experiences we’d rarely encounter in our day-to-day work. Visiting Port Macquarie with FCNSW to see heavy plant & prescribed burns in action, and spending time at FRNSW Metro fire stations to understand first-hand the demands of the people in the frontline.
These experiences shaped not just what we built, but how we built it — asking better questions, testing real-world workflows, and ensuring the software serves the people who use it.
We’re incredibly proud to be part of the Natural Hazards Technology Program and grateful to the Office of the Chief Scientist and Engineer for their support. It’s programs like this that allow small, high-impact companies to partner with emergency services and create solutions that don’t just work — they matter.
May 20, 2025
Building Software That Matters: Firestory in Action with FRNSW, FCNSW & RFS
Our flagship products, Firestory, is an All Hazards Intelligence Platform designed to deliver real-time insights, predictive capabilities, and smarter decision-making across every phase of the intelligence cycle.
Read more
Building Software That Matters: Firestory in Action with FRNSW, FCNSW & RFS
Our flagship products, Firestory, is an All Hazards Intelligence Platform designed to deliver real-time insights, predictive capabilities, and smarter decision-making across every phase of the intelligence cycle.
Through the Natural Hazards Technology Program, we’ve had the opportunity to extend the platform’s capabilities in exciting new ways — working closely with Fire and Rescue NSW (FRNSW), Forestry Corporation NSW (FCNSW), and NSW RFS on high-impact digital solutions that support real-world emergency operations.
This work has been made possible with funding support from the NSW Office of the Chief Scientist and Engineer (OCSE), as part of the Natural Hazards Technology Program — an initiative designed to accelerate innovation and commercialisation by partnering emergency services with cutting-edge small businesses. We were honoured to present these developments at the Natural Hazards Technology Program Commercialisation Showcase on 30 April 2025, alongside other impressive innovators in the space.
ADAPT for FRNSW
ADAPT for FRNSW: Supporting a Proactive Response Model
At FRNSW, Firestory is being customised into a new platform called ADAPT (All Hazards Dynamic Awareness & Predictive Tracking), aligned with the agency’s mission: “Be prepared for anything.”
The goal is to move from reactive to proactive operations. Under the program, we built a Predicted Demand Dashboard for the 000 call centre in ADAPT, which provides visibility into when, where, and why surges are expected — integrating severe weather warnings and data-driven insights to support better resourcing and preparedness.
We used historical FRNSW call centre and weather data to identify factors that drive call spikes, and added dynamic storm tracking to help decision-makers visualise the likely impacts of unfolding events.
This foundation sets the stage for future enhancements such as machine learning — but even now, it’s already changing the way FRNSW prepares and responds.
Rapid Suppression Modelling for FCNSW: Smarter Heavy Plant Operations
In partnership with FCNSW, we developed Australia’s first automated rapid suppression modelling capability using Phoenix, embedded in Firestory.
FCNSW is a specialist in heavy plant operations, and their goal was to optimise how machinery could be used in dry firefighting conditions. Our new feature allows users to:
Draw potential containment lines and fuel removal areas on a map
Compare unmitigated and mitigated fire spread scenarios
Determine the most appropriate plant equipment for the terrain and task
This provides teams with clearer strategy options, more consistent decision-making, and greater confidence in choosing the right tools and techniques on the ground.
NSW Rural Fire Service
NSW Rural Fire Service: Digitising Critical Incident Management
Our project with RFS focused on reimagining how critical events — like Section 44 incidents — are managed, by shifting away from paper-based workflows and disconnected systems.
In this discovery phase, we protyped a digital-first capability within Athena, including:
Digital creation of Areas of Operation
Automated rule enforcement
Integrated task assignment from the Operations Module
This foundational work supports faster, more consistent, and better-governed responses — setting the stage for future digitisation of complex, high-pressure events.
Port Macquarie with FCNSW
Designed With the Field, Not Just the Desk
One of the most valuable parts of the program was the chance to connect with people and experiences we’d rarely encounter in our day-to-day work. Visiting Port Macquarie with FCNSW to see heavy plant & prescribed burns in action, and spending time at FRNSW Metro fire stations to understand first-hand the demands of the people in the frontline.
These experiences shaped not just what we built, but how we built it — asking better questions, testing real-world workflows, and ensuring the software serves the people who use it.
We’re incredibly proud to be part of the Natural Hazards Technology Program and grateful to the Office of the Chief Scientist and Engineer for their support. It’s programs like this that allow small, high-impact companies to partner with emergency services and create solutions that don’t just work — they matter.
May 20, 2025
Building Software That Matters: Firestory in Action with FRNSW, FCNSW & RFS
Our flagship products, Firestory, is an All Hazards Intelligence Platform designed to deliver real-time insights, predictive capabilities, and smarter decision-making across every phase of the intelligence cycle.
Read more
Building Software That Matters: Firestory in Action with FRNSW, FCNSW & RFS
Our flagship products, Firestory, is an All Hazards Intelligence Platform designed to deliver real-time insights, predictive capabilities, and smarter decision-making across every phase of the intelligence cycle.
Through the Natural Hazards Technology Program, we’ve had the opportunity to extend the platform’s capabilities in exciting new ways — working closely with Fire and Rescue NSW (FRNSW), Forestry Corporation NSW (FCNSW), and NSW RFS on high-impact digital solutions that support real-world emergency operations.
This work has been made possible with funding support from the NSW Office of the Chief Scientist and Engineer (OCSE), as part of the Natural Hazards Technology Program — an initiative designed to accelerate innovation and commercialisation by partnering emergency services with cutting-edge small businesses. We were honoured to present these developments at the Natural Hazards Technology Program Commercialisation Showcase on 30 April 2025, alongside other impressive innovators in the space.
ADAPT for FRNSW
ADAPT for FRNSW: Supporting a Proactive Response Model
At FRNSW, Firestory is being customised into a new platform called ADAPT (All Hazards Dynamic Awareness & Predictive Tracking), aligned with the agency’s mission: “Be prepared for anything.”
The goal is to move from reactive to proactive operations. Under the program, we built a Predicted Demand Dashboard for the 000 call centre in ADAPT, which provides visibility into when, where, and why surges are expected — integrating severe weather warnings and data-driven insights to support better resourcing and preparedness.
We used historical FRNSW call centre and weather data to identify factors that drive call spikes, and added dynamic storm tracking to help decision-makers visualise the likely impacts of unfolding events.
This foundation sets the stage for future enhancements such as machine learning — but even now, it’s already changing the way FRNSW prepares and responds.
Rapid Suppression Modelling for FCNSW: Smarter Heavy Plant Operations
In partnership with FCNSW, we developed Australia’s first automated rapid suppression modelling capability using Phoenix, embedded in Firestory.
FCNSW is a specialist in heavy plant operations, and their goal was to optimise how machinery could be used in dry firefighting conditions. Our new feature allows users to:
Draw potential containment lines and fuel removal areas on a map
Compare unmitigated and mitigated fire spread scenarios
Determine the most appropriate plant equipment for the terrain and task
This provides teams with clearer strategy options, more consistent decision-making, and greater confidence in choosing the right tools and techniques on the ground.
NSW Rural Fire Service
NSW Rural Fire Service: Digitising Critical Incident Management
Our project with RFS focused on reimagining how critical events — like Section 44 incidents — are managed, by shifting away from paper-based workflows and disconnected systems.
In this discovery phase, we protyped a digital-first capability within Athena, including:
Digital creation of Areas of Operation
Automated rule enforcement
Integrated task assignment from the Operations Module
This foundational work supports faster, more consistent, and better-governed responses — setting the stage for future digitisation of complex, high-pressure events.
Port Macquarie with FCNSW
Designed With the Field, Not Just the Desk
One of the most valuable parts of the program was the chance to connect with people and experiences we’d rarely encounter in our day-to-day work. Visiting Port Macquarie with FCNSW to see heavy plant & prescribed burns in action, and spending time at FRNSW Metro fire stations to understand first-hand the demands of the people in the frontline.
These experiences shaped not just what we built, but how we built it — asking better questions, testing real-world workflows, and ensuring the software serves the people who use it.
We’re incredibly proud to be part of the Natural Hazards Technology Program and grateful to the Office of the Chief Scientist and Engineer for their support. It’s programs like this that allow small, high-impact companies to partner with emergency services and create solutions that don’t just work — they matter.